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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

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Digital transformation - being in the place where your customers live
Digital transformation – being in the place where your customers live Blog
19 August 2020

Digital transformation – being in the place where your customers live

"It is not the strongest of the species that survives, nor the most intelligent that…
Eleanor Morden
Contact Centre Priorities Are Changing
Contact Centre Priorities Are Changing Blog
17 August 2020

Contact Centre Priorities Are Changing

Rewriting The Rule Book. Contact Centre Priorities Are Changing! "The greatest danger in times of…
Eleanor Morden
Transform your contact centre with extra digital channels
Transform your contact centre with extra digital channels Blog
19 June 2020

Transform your contact centre with extra digital channels

Digital Transformation - Instantly Improve efficiency and customer satisfaction Many Contact Centre's are seeing a…
Eleanor Morden
Making the virtual contact centre a permanent capability
Making the virtual contact centre a permanent capability Blog
4 June 2020

Making the virtual contact centre a permanent capability

There has been a number of things we have had to get used to over…
Eleanor Morden
Cirrus expands leadership team with two key appointments
Cirrus expands leadership team with two key appointments News
29 April 2020

Cirrus expands leadership team with two key appointments

The strategic hires strengthen the leadership team and position the company for continued expansion Cirrus,…
Eleanor Morden
Cirrus runner up 'Innovations in cloud contact centre' at the National Innovations Awards 2020
Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020 News
21 April 2020

Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020

Cirrus are delighted to be named runner up for the 'Innovations in Cloud Contact Centre'…
Eleanor Morden
Cirrus empowers contact centre remote agents to take PCI compliant payments Article
15 April 2020

Cirrus empowers contact centre remote agents to take PCI compliant payments

Link Pay+ enables Contact Centres transitioning their agents to a remote working model to take…
Eleanor Morden
Cirrus launches new FastTrack180 homeworking solution News
9 April 2020

Cirrus launches new FastTrack180 homeworking solution

Market leading Cloud Contact Centre supplier enables businesses to switch rapidly to a full feature…
Eleanor Morden
Protect your contact centre employees against coronavirus with a flexible working solution
Protect your contact centre employees against coronavirus with a flexible working solution Blog
17 March 2020

Protect your contact centre employees against coronavirus with a flexible working solution

With the number of cases of Coronavirus in the UK increasing, many companies are reviewing…
Eleanor Morden
Is your contact centre’s reporting tool current and fit for purpose?
Is your contact centre’s reporting tool current and fit for purpose? Blog
12 February 2020

Is your contact centre’s reporting tool current and fit for purpose?

The Old Days I’ve been in the contact centre industry for over twenty years starting…
Eleanor Morden
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Recent Posts

  • Cirrus named as NiCE UK&I AI Partner of the Year
  • 7 Agent frustrations AI should really be solving by now
  • Cirrus Awarded NiCE Platinum Partner Status
  • Right skills, wrong people – when call routing makes stupid decisions
  • Real-time assist that feels like backup, not Big Brother

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0333 103 3333
Email: sales@cirrusconnects.com

Social: Xlinkedin

Privacy Policy

Postal address
Cirrus
The Coach House
17 West Street
Epsom, Surrey, KT18 7RL
Tel: 0333 103 3333
Email: support@cirrusconnects.com

© Copyright Cirrus

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  • Products
    • AI FOR:
      • Agents
      • Customers
      • Managers
      • Business leaders
    • ALL IN ONE CONTACT CENTRE
      • Cirrus Contact Centre
      • Omni-channel
      • Cirrus Copilot
      • Cirrus Workforce Optimisation
      • Outbound engagement
    • more…
      • Microsoft Teams integration
      • Reporting
      • Integrations
      • Secure payments
      • Accessibility
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE CXone Mpower
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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