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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Connects Ltd
Epsom

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Cirrus at Women in Business Expo
Cirrus are exhibiting at the Women in Business Expo virtual 2020 Article
18 September 2020

Cirrus are exhibiting at the Women in Business Expo virtual 2020

Cirrus is exhibiting at Women in Business Expo Virtual, on the 14th & 15th October…
Eleanor Morden
Artificial Intelligence (AI) empowers contact centre employees
Artificial Intelligence (AI) empowers contact centre employees Blog
9 September 2020

Artificial Intelligence (AI) empowers contact centre employees

"To win in the marketplace you must first win in the workplace.” - Doug Conant,…
Eleanor Morden
Social media - joining the dots
Social media – joining the dots Blog
29 August 2020

Social media – joining the dots

Social engagement should be number one on your brand agenda! “You cannot buy engagement. You have…
Eleanor Morden
Email - the channel that time forgot
Email – the channel that time forgot Blog
27 August 2020

Email – the channel that time forgot

"I have always used e-mail to the greatest extent possible." - Ray Tomlinson (creator of…
Eleanor Morden
Digital transformation - being in the place where your customers live
Digital transformation – being in the place where your customers live Blog
19 August 2020

Digital transformation – being in the place where your customers live

"It is not the strongest of the species that survives, nor the most intelligent that…
Eleanor Morden
Contact Centre Priorities Are Changing
Contact Centre Priorities Are Changing Blog
17 August 2020

Contact Centre Priorities Are Changing

Rewriting The Rule Book. Contact Centre Priorities Are Changing! "The greatest danger in times of…
Eleanor Morden
Transform your contact centre with extra digital channels
Transform your contact centre with extra digital channels Blog
19 June 2020

Transform your contact centre with extra digital channels

Digital Transformation - Instantly Improve efficiency and customer satisfaction Many Contact Centre's are seeing a…
Eleanor Morden
Making the virtual contact centre a permanent capability
Making the virtual contact centre a permanent capability Blog
4 June 2020

Making the virtual contact centre a permanent capability

There has been a number of things we have had to get used to over…
Eleanor Morden
Cirrus expands leadership team with two key appointments
Cirrus expands leadership team with two key appointments News
29 April 2020

Cirrus expands leadership team with two key appointments

The strategic hires strengthen the leadership team and position the company for continued expansion Cirrus,…
Eleanor Morden
Cirrus runner up 'Innovations in cloud contact centre' at the National Innovations Awards 2020
Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020 News
21 April 2020

Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020

Cirrus are delighted to be named runner up for the 'Innovations in Cloud Contact Centre'…
Eleanor Morden
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  • Spice up your CX
  • Conducting Better CX: How AI Orchestration Keeps Every System in Sync
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  • NiCE Launches AI Specialization Program, Recognizing Partners Driving Significant AI Outcomes for Enterprises
  • Cirrus named as NiCE UK&I AI Partner of the Year

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0330 053 4444
Email: sales@cirrusconnects.com

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  • AI for CX
    • BY USE CASE:
      • Explore Enterprise AI Agents
      • AI Agents for Voice
      • AI Agents for Chat and Messaging
      • AI Powered Agent Assist
      • AI Agents for Sales & Marketing
      • Contact Centre AI Integrations
    • ALL IN ONE AI CX SOLUTION
      • Agentic AI
      • Agent Evaluation
      • Knowledge AI
      • AI Ops & Orchestration
      • AI Agent Studio
    • more…
      • Voice Connectivity
      • Multimodal CX
      • Insights & Analytics
      • Live Chat
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI Transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE Cognigy
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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