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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Connects Ltd
Epsom

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Whisper it quietly: customers don’t care about omnichannel
Whisper it quietly: customers don’t care about omnichannel Blog
6 January 2021

Whisper it quietly: customers don’t care about omnichannel

The Covid-19 pandemic has accelerated transformation within the contact centre. While mid-to-large organisations may have…
Eleanor Morden
Tired of covid? - Why the pandemic isn’t an excuse any more
Tired of covid? – Why the pandemic isn’t an excuse any more Blog
4 January 2021

Tired of covid? – Why the pandemic isn’t an excuse any more

The only constant is change – helping businesses to keep pace Recent events have propelled…
Eleanor Morden
Comms business awards finalists 2020
Cirrus are finalists for two categories in the Comms Business Awards 2020 News
18 December 2020

Cirrus are finalists for two categories in the Comms Business Awards 2020

Cirrus are delighted to have been nominated as finalists for two categories in the Comms…
Eleanor Morden
Give contact centre agents the tools to do the job
Give contact centre agents the tools to do the job Blog
15 December 2020

Give contact centre agents the tools to do the job

Give contact centre agents the tools to do the Job and reap the rewards because…
Eleanor Morden
The rise of digital: conversational interfaces, virtual assistants & bots
The rise of digital: conversational interfaces, virtual assistants & bots Blog
7 December 2020

The rise of digital: conversational interfaces, virtual assistants & bots

Conversational interfaces (AI) and virtual assistants are facilitating the rise of fully integrated digital channels.…
Eleanor Morden
Desktops, dashboards and human centred design
Desktops, dashboards and human centred design Blog
28 October 2020

Desktops, dashboards and human centred design

Why getting the user experience right will protect your investment in tech and keep agents…
Eleanor Morden
Cirrus win ‘CSR’ award and are highly commended with Class Networks for ‘Best SME Vertical Market Solution’ at the Comms National Awards
Cirrus win ‘CSR’ award and are highly commended with Class Networks for ‘Best SME Vertical Market Solution’ at the Comms National Awards News
23 October 2020

Cirrus win ‘CSR’ award and are highly commended with Class Networks for ‘Best SME Vertical Market Solution’ at the Comms National Awards

Cirrus, an award-winning provider of provider of omni-channel cloud Contact Centre Solutions (CCaaS), are absolutely…
Eleanor Morden
From wallboards to board games….. recruiting through a pandemic
From wallboards to board games….. recruiting through a pandemic Blog
6 October 2020

From wallboards to board games….. recruiting through a pandemic

2020 is a great year to be a dog. Amidst all this talk of downturn…
Eleanor Morden
Cirrus are highly commended at the Forum Gala Awards 2020
Cirrus are highly commended at the Forum Gala Awards 2020 News
22 September 2020

Cirrus are highly commended at the Forum Gala Awards 2020

Cirrus Are 'Highly Commended' For 'Client and Supplier Award' With Their Customer Clarks at the…
Eleanor Morden
Cirrus are finalists in twelve categories in the Comms National Awards 2020
Cirrus are finalists in twelve categories in the Comms National Awards 2020 News
22 September 2020

Cirrus are finalists in twelve categories in the Comms National Awards 2020

The CNA event recognises the achievements of those in the voice and data channel industry.…
Eleanor Morden
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Recent Posts

  • Spice up your CX
  • Conducting Better CX: How AI Orchestration Keeps Every System in Sync
  • How do we build an AI roadmap?
  • NiCE Launches AI Specialization Program, Recognizing Partners Driving Significant AI Outcomes for Enterprises
  • Cirrus named as NiCE UK&I AI Partner of the Year

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0330 053 4444
Email: sales@cirrusconnects.com

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  • AI for CX
    • BY USE CASE:
      • Explore Enterprise AI Agents
      • AI Agents for Voice
      • AI Agents for Chat and Messaging
      • AI Powered Agent Assist
      • AI Agents for Sales & Marketing
      • Contact Centre AI Integrations
    • ALL IN ONE AI CX SOLUTION
      • Agentic AI
      • Agent Evaluation
      • Knowledge AI
      • AI Ops & Orchestration
      • AI Agent Studio
    • more…
      • Voice Connectivity
      • Multimodal CX
      • Insights & Analytics
      • Live Chat
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI Transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE Cognigy
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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