Events

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Upcoming Events

Upcoming Event

 

17th October, 2024

A highly focussed event that brings together senior customer service specialists and suppliers.

Upcoming Webinar

 

6th November, 2024

Join Cirrus and South West Contact Centre Forum for an expert panel discussion on adding digital channels to contact centres.

Previous Events

Event

 

3rd October, 2024

Digitech, the public sector technology and technology procurement conference, in partnership with Crown Commercial Service, returns for the 5th annual event.

Event

 

10th September, 2024

The Contact Centre & Customer Services Summit brings those working in the Contact Centre and Customer Services industry together with leading solution providers, for focused one-to-one meetings.

Video on Demand

 

9th July, 2024

Hear directly from the champions behind the 2024 South West Contact Centre Awards.

Event

 

18th March, 2024

Citizen Experience Partnership Network is a unique, one-day learning and networking event. #CXPN exists to widen digital access, providing a platform to accelerate services while ensuring no one is left behind.

Event

 

8th February, 2024

Contact centres are at a tipping point. Rapid advances in customer and employee-facing technology have created a digital world in which contact centres have to adapt and change if they are to successfully deliver a consistent and joined-up customer experience across the customer journey.

Video on Demand

 

23rd August, 2023

Are you curious about the impact that digital channels can have on your contact centre's success? Look no further!

Event

 

11th July, 2023

A platform for customer experience leaders from across the retail and ecommerce space to come together for two days of insights, discussions, and the benchmarking of new era of customer excellence.

Event

 

15th June, 2023

Top industry experts, inspiring keynote speakers and Gamma's suite of specialists all ready to give actionable insights and help tackle key challenges.

Event

 

27th April, 2023

HAPN brings together 100+ housing association leaders and the sector’s most transformational suppliers to connect, collaborate and learn around transformation and innovation.

Video on Demand

 

18th April, 2023

Paul Barclay and Jon Dawson speak about how investing in the right technology can improve customer experience and employee engagement.

Event

 

21st March, 2023

The Communications Technology Expo is dedicated to showcasing the latest and most innovative technologies in the communications technology sector.

Event

 

22nd November, 2022

We're back for more! Join us at the biggest call and contact centre event in Europe.

Event

 

16th November, 2021

Join us at the biggest call and contact centre event in Europe.

Video on Demand

 

10th June, 2021

If your not for profit is one of the 90% of organisations using Microsoft Teams for internal communications, then enabling customer facing contact is a logical next step.

Video on Demand

 

18th March, 2021

Past Webinar

Video on Demand

 

25th February, 2021

Past Webinar