Upcoming Events
Upcoming Event
17th October, 2024
A highly focussed event that brings together senior customer service specialists and suppliers.
Upcoming Webinar
6th November, 2024
Join Cirrus and South West Contact Centre Forum for an expert panel discussion on adding digital channels to contact centres.
Previous Events
Event
3rd October, 2024
Digitech, the public sector technology and technology procurement conference, in partnership with Crown Commercial Service, returns for the 5th annual event.
Event
10th September, 2024
The Contact Centre & Customer Services Summit brings those working in the Contact Centre and Customer Services industry together with leading solution providers, for focused one-to-one meetings.
Video on Demand
9th July, 2024
Hear directly from the champions behind the 2024 South West Contact Centre Awards.
Event
18th March, 2024
Citizen Experience Partnership Network is a unique, one-day learning and networking event. #CXPN exists to widen digital access, providing a platform to accelerate services while ensuring no one is left behind.
Event
8th February, 2024
Contact centres are at a tipping point. Rapid advances in customer and employee-facing technology have created a digital world in which contact centres have to adapt and change if they are to successfully deliver a consistent and joined-up customer experience across the customer journey.
Video on Demand
23rd August, 2023
Are you curious about the impact that digital channels can have on your contact centre's success? Look no further!
Event
11th July, 2023
A platform for customer experience leaders from across the retail and ecommerce space to come together for two days of insights, discussions, and the benchmarking of new era of customer excellence.
Event
15th June, 2023
Top industry experts, inspiring keynote speakers and Gamma's suite of specialists all ready to give actionable insights and help tackle key challenges.
Event
27th April, 2023
HAPN brings together 100+ housing association leaders and the sector’s most transformational suppliers to connect, collaborate and learn around transformation and innovation.
Video on Demand
18th April, 2023
Paul Barclay and Jon Dawson speak about how investing in the right technology can improve customer experience and employee engagement.
Event
21st March, 2023
The Communications Technology Expo is dedicated to showcasing the latest and most innovative technologies in the communications technology sector.
Event
22nd November, 2022
We're back for more! Join us at the biggest call and contact centre event in Europe.
Event
16th November, 2021
Join us at the biggest call and contact centre event in Europe.
Video on Demand
10th June, 2021
If your not for profit is one of the 90% of organisations using Microsoft Teams for internal communications, then enabling customer facing contact is a logical next step.