AI Agents for chat and messaging
Create fans, not keyboard warriors.
Ready for a chat, whenever your customers need you.
With Cirrus AI Agents your DMs are always open, which means your customers get convenient, personalised support on their preferred digital and messaging channels, any time of day. Result.
Give your customers more
Customers have never been more AI-savvy, and their expectations have never been higher. They want more intelligence and more personalisation (but with less effort from them of course!). It’s a good job then that Cirrus AI Agents are built with exceptional language understanding, empathy and deep knowledge of your business, so you can keep up with ‘more’.
Let your customers come to you
Cirrus AI Agents are always available across all your channels, so you can hand control to your customers, letting them decide how and when they engage with you.
Always online
Be ready to chat 24/7 on your customers’ preferred channels, with Cirrus Agents immediately available on 30+ of them, plus more accessed via standard interfaces.
Personalised chats
AI Agents deliver personalised replies based on conversation history and customer sentiment. And by tapping into your CRM, they know where customers are in their journey, to deliver consistent experiences no matter where they are.
In-chat transactions
From bookings and cancellations to payments and refunds, AI Agents can assist customers in completing transactions within the conversation itself. They can even anticipate customer needs and give proactive help!
Accessible & inclusive
Give all your customers, no matter their needs, the same top-notch experiences, with Cirrus Webform conforming to leading accessibility standards (like WCAG, Section 508 and more).
Truly multichannel customer journeys
Your customers are sick of repeating themselves when switching channels. Which is why Cirrus updates your CRM with every interaction in real-time, so context is never lost, no matter how much channel hopping there is. We even auto-convert the content format to suit the specific channel to keep conversations fluid and ensure nothing gets lost in translation.
Get all the answers
Using LLMs, our AI Agents quickly absorb and use your business knowledge, so they’re always ready to give the best answers to your customers’ questions.
Be there for your customers
Keep your inbox open 24/7 with AI Agents making it easy for your customers to get the support they need, when they need it.
Multilingual agents
Offer a truly global customer experience, with AI Agents fluent in over 100 languages. They can even translate for your wider team in real time!
Get set-up and go
With 100+ prebuilt applications, Cirrus AI Agents can get to work with your systems, processes and services quickly and easily.
30+ channels
AI Agents work instantly across over 30 of the top digital and messaging channels, like Webchat, WhatsApp, Facebook and iMessage.
Multimodal messaging
Give your customers real chat experiences with the ability to combine text, visuals and multimedia in one conversation.
Why Cirrus AI Agents?
- Hit the ground running with prebuilt solutions trained by us, approved by you.
- Wow your customers with human-like support built from world-leading AI and LLMs.
- Keep business knowledge fresh and answers correct with easy file uploads.
- Stay on track with 360° insights into your AI workforce and CXs.
- Benefit from enterprise-grade scalability, security, data privacy and accessibility.
- Work with a team recommended by 98% of customers.
Ready to chat?
Your customers expect great chat experiences. Let’s give them world-class ones.
