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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Connects Ltd
Epsom

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Cirrus finalist for Great British Entrepreneur Awards 2022
Cirrus finalist for Great British Entrepreneur Awards 2022 Article
4 July 2022

Cirrus finalist for Great British Entrepreneur Awards 2022

Contact centre leader Cirrus has been recognised as one of the best in the business…
Eleanor Morden
Contact centre leader Cirrus granted Royal Warrant
Contact centre leader Cirrus granted Royal Warrant News
5 May 2022

Contact centre leader Cirrus granted Royal Warrant

Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a…
Eleanor Morden
Cirrus awarded Royal Warrant for services to the Royal Household
Cirrus awarded Royal Warrant for services to the Royal Household Blog
5 May 2022

Cirrus awarded Royal Warrant for services to the Royal Household

From the very beginning, Cirrus’ mantra has been about providing a seamless and engaging customer…
Eleanor Morden
Best Omni-Channel Contact Centre Solutions Provider Corporate Excellence Awards 2021
Cirrus won Best Omni-Channel Contact Centre Solutions Provider Blog
15 March 2022

Cirrus won Best Omni-Channel Contact Centre Solutions Provider

Ever since the company’s launch, the Cirrus team has been working tirelessly to build a…
Eleanor Morden
Cirrus Success paper art
Cirrus appoints Steve Miller as its first Head of Customer Success News
28 February 2022

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve…
Eleanor Morden
A CEO's perspective on the evolving contact centre market
A CEO’s perspective on the evolving contact centre market Blog
5 January 2022

A CEO’s perspective on the evolving contact centre market

Throughout my career I’ve been fortunate to build and use some fantastically innovative technology, but…
Eleanor Morden
Improving charity contact centre call response
Improving charity contact centre call response Blog
13 December 2021

Improving charity contact centre call response

Charities face several unique challenges that must be tackled head-on to meet the demands placed…
Eleanor Morden
Cirrus says AI will boost agents rather than replace them, Podcast
Cirrus says AI will boost agents rather than replace them, Podcast Article
9 December 2021

Cirrus says AI will boost agents rather than replace them, Podcast

Cirrus says AI will boost agents rather than replace them, Podcast AI has not been…
Eleanor Morden
It’s the people that are important, not the products – Why Cirrus is putting agents first
It’s the people that are important, not the products – Why Cirrus is putting agents first Blog
30 November 2021

It’s the people that are important, not the products – Why Cirrus is putting agents first

It has undoubtedly been a difficult 18 months for everyone, which is why we are…
Eleanor Morden
94% of contact centre agents say artificial intelligence will support them in their roles
94% of contact centre agents say artificial intelligence will support them in their roles Article
30 November 2021

94% of contact centre agents say artificial intelligence will support them in their roles

Cirrus research reveals positive frontline attitudes to new technology in the contact centre The overwhelming…
Eleanor Morden
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Recent Posts

  • Spice up your CX
  • Conducting Better CX: How AI Orchestration Keeps Every System in Sync
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  • NiCE Launches AI Specialization Program, Recognizing Partners Driving Significant AI Outcomes for Enterprises
  • Cirrus named as NiCE UK&I AI Partner of the Year

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0330 053 4444
Email: sales@cirrusconnects.com

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  • AI for CX
    • BY USE CASE:
      • Explore Enterprise AI Agents
      • AI Agents for Voice
      • AI Agents for Chat and Messaging
      • AI Powered Agent Assist
      • AI Agents for Sales & Marketing
      • Contact Centre AI Integrations
    • ALL IN ONE AI CX SOLUTION
      • Agentic AI
      • Agent Evaluation
      • Knowledge AI
      • AI Ops & Orchestration
      • AI Agent Studio
    • more…
      • Voice Connectivity
      • Multimodal CX
      • Insights & Analytics
      • Live Chat
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI Transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE Cognigy
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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