outbound Archives

Blog

13 May 2024

When you think of outbound contact centres, telemarketing springs to mind. But the scope goes…

Eleanor Morden

Blog

8 January 2024

Not too long ago, outbound calling was considered a necessary evil. Customers cringed at the…

Eleanor Morden

Blog

22 November 2023

Outbound contact remains vital for companies today across teams like sales, service, and support. Engaging…

Eleanor Morden

Blog

11 October 2023

The phone rings. An agent scrambles to answer. "Hello, how can I help you today?"…

Eleanor Morden

Blog

4 October 2023

One of the most effective methods to engage your customers and boost customer engagement is…

Eleanor Morden

Blog

21 September 2023

The traditional contact centre model is at a crossroads, facing challenges that demand innovative solutions.…

Eleanor Morden

outbound