agent experience Archives

Blog

14 July 2023

If there is one thing business owners need to be acutely aware of, it’s that…

Eleanor Morden

Blog

3 July 2023

The CX industry has had a challenging few months in the face of substantial industrial…

Eleanor Morden

Blog

5 June 2023

The Cirrus Chief Operating Officer, Paul Barclay, and Chief Revenue Officer, Jon Dawson, joined forces…

Eleanor Morden

Article

28 April 2023

This article is featured on TechHQ Business growth is a common goal of most organisations,…

Eleanor Morden

Blog

23 February 2023

More calls, more channels, more complexity, more stress. A recent study indicates more than half…

Eleanor Morden

agent experience