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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

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Contact Centres: Five common mistakes and how to fix them
Contact Centres: Five common mistakes and how to fix them Blog
8 September 2022

Contact Centres: Five common mistakes and how to fix them

Since being coined in 2012, ‘digital transformation’ has become an umbrella term for the boundless…
Eleanor Morden
Make A Difference days and ESG at Cirrus
Make A Difference days and ESG at Cirrus Blog
13 July 2022

Make A Difference days and ESG at Cirrus

Here at Cirrus, our culture embraces Corporate Social Responsibility. In 2020, the company won the…
Eleanor Morden
Contact centre heroes logo
#ContactCentreHeroes turns 1! Blog
7 July 2022

#ContactCentreHeroes turns 1!

One year ago this week, Cirrus launched the Contact Centre Heroes campaign – an initiative…
Eleanor Morden
Cirrus finalist for Great British Entrepreneur Awards 2022
Cirrus finalist for Great British Entrepreneur Awards 2022 Article
4 July 2022

Cirrus finalist for Great British Entrepreneur Awards 2022

Contact centre leader Cirrus has been recognised as one of the best in the business…
Eleanor Morden
Contact centre leader Cirrus granted Royal Warrant
Contact centre leader Cirrus granted Royal Warrant News
5 May 2022

Contact centre leader Cirrus granted Royal Warrant

Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a…
Eleanor Morden
Cirrus awarded Royal Warrant for services to the Royal Household
Cirrus awarded Royal Warrant for services to the Royal Household Blog
5 May 2022

Cirrus awarded Royal Warrant for services to the Royal Household

From the very beginning, Cirrus’ mantra has been about providing a seamless and engaging customer…
Eleanor Morden
Best Omni-Channel Contact Centre Solutions Provider Corporate Excellence Awards 2021
Cirrus won Best Omni-Channel Contact Centre Solutions Provider Blog
15 March 2022

Cirrus won Best Omni-Channel Contact Centre Solutions Provider

Ever since the company’s launch, the Cirrus team has been working tirelessly to build a…
Eleanor Morden
Cirrus Success paper art
Cirrus appoints Steve Miller as its first Head of Customer Success News
28 February 2022

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve…
Eleanor Morden
A CEO's perspective on the evolving contact centre market
A CEO’s perspective on the evolving contact centre market Blog
5 January 2022

A CEO’s perspective on the evolving contact centre market

Throughout my career I’ve been fortunate to build and use some fantastically innovative technology, but…
Eleanor Morden
Improving charity contact centre call response
Improving charity contact centre call response Blog
13 December 2021

Improving charity contact centre call response

Charities face several unique challenges that must be tackled head-on to meet the demands placed…
Eleanor Morden
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Recent Posts

  • The power of post call summaries
  • Leading through AI: what good management looks like when people and tech work together
  • Five questions to ask before introducing AI into your contact centre
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  • Why AI Readiness Is the Biggest CX Challenge of 2026

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0333 103 3333
Email: sales@cirrusconnects.com

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Cirrus
The Coach House
17 West Street
Epsom, Surrey, KT18 7RL
Tel: 0333 103 3333
Email: support@cirrusconnects.com

© Copyright Cirrus

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  • Products
    • AI FOR:
      • Agents
      • Customers
      • Managers
      • Business leaders
    • ALL IN ONE CONTACT CENTRE
      • Cirrus Contact Centre
      • Omni-channel
      • Cirrus Copilot
      • Cirrus Workforce Optimisation
      • Outbound engagement
    • more…
      • Microsoft Teams integration
      • Reporting
      • Integrations
      • Secure payments
      • Accessibility
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE CXone Mpower
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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