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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

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From wallboards to board games….. recruiting through a pandemic
From wallboards to board games….. recruiting through a pandemic Blog
6 October 2020

From wallboards to board games….. recruiting through a pandemic

2020 is a great year to be a dog. Amidst all this talk of downturn…
Eleanor Morden
Cirrus are highly commended at the Forum Gala Awards 2020
Cirrus are highly commended at the Forum Gala Awards 2020 News
22 September 2020

Cirrus are highly commended at the Forum Gala Awards 2020

Cirrus Are 'Highly Commended' For 'Client and Supplier Award' With Their Customer Clarks at the…
Eleanor Morden
Cirrus are finalists in twelve categories in the Comms National Awards 2020
Cirrus are finalists in twelve categories in the Comms National Awards 2020 News
22 September 2020

Cirrus are finalists in twelve categories in the Comms National Awards 2020

The CNA event recognises the achievements of those in the voice and data channel industry.…
Eleanor Morden
Cirrus at Women in Business Expo
Cirrus are exhibiting at the Women in Business Expo virtual 2020 Article
18 September 2020

Cirrus are exhibiting at the Women in Business Expo virtual 2020

Cirrus is exhibiting at Women in Business Expo Virtual, on the 14th & 15th October…
Eleanor Morden
Artificial Intelligence (AI) empowers contact centre employees
Artificial Intelligence (AI) empowers contact centre employees Blog
9 September 2020

Artificial Intelligence (AI) empowers contact centre employees

"To win in the marketplace you must first win in the workplace.” - Doug Conant,…
Eleanor Morden
Social media - joining the dots
Social media – joining the dots Blog
29 August 2020

Social media – joining the dots

Social engagement should be number one on your brand agenda! “You cannot buy engagement. You have…
Eleanor Morden
Email - the channel that time forgot
Email – the channel that time forgot Blog
27 August 2020

Email – the channel that time forgot

"I have always used e-mail to the greatest extent possible." - Ray Tomlinson (creator of…
Eleanor Morden
Digital transformation - being in the place where your customers live
Digital transformation – being in the place where your customers live Blog
19 August 2020

Digital transformation – being in the place where your customers live

"It is not the strongest of the species that survives, nor the most intelligent that…
Eleanor Morden
Contact Centre Priorities Are Changing
Contact Centre Priorities Are Changing Blog
17 August 2020

Contact Centre Priorities Are Changing

Rewriting The Rule Book. Contact Centre Priorities Are Changing! "The greatest danger in times of…
Eleanor Morden
Transform your contact centre with extra digital channels
Transform your contact centre with extra digital channels Blog
19 June 2020

Transform your contact centre with extra digital channels

Digital Transformation - Instantly Improve efficiency and customer satisfaction Many Contact Centre's are seeing a…
Eleanor Morden
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Recent Posts

  • The power of post call summaries
  • Leading through AI: what good management looks like when people and tech work together
  • Five questions to ask before introducing AI into your contact centre
  • Why Most Retail AI Projects Are Failing — And What Ready Organisations Do Differently
  • Why AI Readiness Is the Biggest CX Challenge of 2026

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0333 103 3333
Email: sales@cirrusconnects.com

Social: Xlinkedin

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Postal address
Cirrus
The Coach House
17 West Street
Epsom, Surrey, KT18 7RL
Tel: 0333 103 3333
Email: support@cirrusconnects.com

© Copyright Cirrus

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  • Products
    • AI FOR:
      • Agents
      • Customers
      • Managers
      • Business leaders
    • ALL IN ONE CONTACT CENTRE
      • Cirrus Contact Centre
      • Omni-channel
      • Cirrus Copilot
      • Cirrus Workforce Optimisation
      • Outbound engagement
    • more…
      • Microsoft Teams integration
      • Reporting
      • Integrations
      • Secure payments
      • Accessibility
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE CXone Mpower
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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