Agentic AI
“I always hated talking to robots…”
But this one’s really polite and solved all my problems in 5-minutes.
AI Agents that think, adapt and act independently (within your built-in rules of course!) to deliver round-the-clock customer support.
Real conversations you can trust
Cirrus Agentic AI combines LLM reasoning, real-time context and business governance, so conversations are not only factual and compliant, but sound like they’re coming from a real human being.
100+
languages supported
30 X
faster time-to-value
100+
prebuilt tools and integrations
AI that doesn’t need micromanaging
Advanced reasoning
No more getting stuck in ‘how can I help you?’ loops, or ‘computer says no’ situations. Cirrus AI Agents use LLM data to break down complex queries in real-time and identify the fastest way to solve the problem.
Capture every memory
AI Agents remember information from every conversation across every channel, so they always have the background needed to make every customer interaction personal. All memory handling can be tailored to your business needs to keep you compliant.
Autonomous agents
Let your AI Agents handle tasks like authentication, payments, bookings and record updates on their own, with built-in parameters set by you to keep things controlled.
Conversations with depth
Combine text, voice and media to build natural conversations with customers instead of robotic yes/no “chats”. Process images in real-time and resolve queries faster using tools like biometric verification, location sharing and secure payments.
Plays nicely with your tech stack
Cirrus’ Agentic AI comes pre-connected to over 30 channels, including the top contact centre integrations, digital messaging channels and even custom apps, so you can get going right out of the box. Upskill your Agents fast with 100+ prebuilt enterprise integrations and extend their reach across your entire stack with the Model Context Protocol (MCP).
AI Agents trained in your business
Your business experts
Train your AI Agents on your business (they love reading documents, PDFs, images and web content) to avoid ‘fake news’ and keep answers on brand.
Blended conversations
Give your AI Agents the freedom to make independent decisions that personalise interactions, alongside structured rule-based flows for when things get serious.
Play by the rules
No matter which LLM you choose, Cirrus keeps your AI Agents in check with out-of-the-box moderation filters. Or, you can plug in your own tailored safety tools.
Become a CX trend setter
Gartner predicts that by 2029, Agentic AI will solve 80% of common customer service issues without humans getting involved. Why not get ahead and do it now?
Low-code, high control
Speed up time-to-market with an easy-to-use interface that makes setting up and managing your agents super simple.
Ready, get set-up, go!
Getting started is easy, with options to create new Agents, hire pre-built ones or upskill the Agents you already have. Our intuitive interface lets you define agent personas, conversation style, business knowledge and security rules in just a few clicks. Easy!
Design that flexes
Mix and match Agent personas with any job profiles and LLMs with Cirrus’ dynamic framework. The modular set-up lets you tailor our tools to your exact needs and quickly make changes as your business evolves.
Multi-agent magic
Create specialised AI Agents for different roles that collaborate with one another, escalating to human agents if needed. With a shared memory, handovers between AI Agents are non-existent and service is as consistent as it gets.
LLM Management
Choose your preferred LLM from leading providers (like OpenAI, Anthropic, Google and AWS) or easily connect your own bespoke model. You can even assign specific LLMs to individual jobs, with instant updates to the latest models.
Customer service that never clocks out.
Exceptional experiences for your customers, 24/7.
