AI Agents for Voice
“I bet they never answer the ph – oh hello!”
AI Agents that are always only a call away.
Wow your customers with stress-free, empathetic phone conversations at any time of day, with Cirrus Voice AI Agents. Because no one likes to sit on hold.
Calls that revolve around your customers
Sick of your old Interactive Voice Response (IVR) system sending your customers round the houses? Our Voice AI Agents use conversational and routing intelligence to build smoother journeys, boosting engagement and increasing your first-call resolutions.
Smoother call experiences, at scale
Get to grips with what your customers want, and hand them the shortest path to resolution. Prioritise and route calls in real time, pass critical queries to the best placed agent, or highlight quick-win self-service opportunities.
Intuitive interactions
Using Generative and Conversational AI, our Voice AI Agents understand what your customers need and respond with the right answers, using language that resonates with them.
Always available
Voice AI Agents are always at the end of the phone, even in the middle of the night! So, your customers can clear their to-do list, at a time that works best for them.
Easy escalation
Time-sensitive and complex queries (and their context) are routed to the best-suited available agent if a human touch is needed.
Get proactive
Why wait for your customers to come to you? Voice AI Agents can proactively reach out about routine tasks, follow up on queries, or deliver personalised product offers.
Real voices, real resolutions
Cirrus’ Voice AI Agents let you handle call queries at high volumes, while still providing personalised experiences. Create empathetic, human-sounding interactions in over 100 languages that build customer connections and speed up resolutions.
Get ahead with AI
A next-gen AI workforce that delivers world-leading customer experiences.
Real conversations
Voice AI Agents adapt to conversations in real time, with personalised and empathetic responses. Keep improving your processes by monitoring customer sentiment and service quality.
Get multilingual
Our Voice AI Agents speak your customers’ language, with fluency in over 100 of them. Plus, they can provide your teams with real-time translations!
Do more with multimodal
Speed up resolutions by allowing customers to capture photos, share locations, make payments, submit signatures and more, all within the conversation.
Fits with your systems
Our AI Agents are built to work with your existing systems whether onsite or in the cloud, so there’s no scary ‘start from scratch’ needed.
Why Cirrus Voice AI Agents?
- Treat your customers to hyper-personalised and empathetic conversations using world-leading AI.
- See the big (and small!) picture of your customer journeys with 360° insights.
- Boost your CX with the most accurate speech recognition and ultra-realistic voice currently on offer.
- Tap into an enterprise-grade conversation AI platform approved by the world’s most renowned tech analysts.
- Get up and running ASAP with prebuilt solutions trained by us, approved by you. Work with a team recommended by 98% of customers.
Raise your business’ voice
Exceptional phone experiences, whenever your customers come calling.
