Explore Enterprise AI Agents
“Updating my direct debit at 3am? Now we’re talking.”
Exceptional customer service that never sleeps
Cirrus’ AI Agents are your digital customer service dream team; available 24/7 over phone and chat, and fluent in over 100 languages. (And here’s us just proud to order a pint in Spanish).
Smash customer expectations
Everyone’s tired of long-winded, impersonal and frustrating self-service experiences. That’s why our AI Agents come built with basic service skills, emotional intelligence and the ability to quickly get up to speed on your business. So, your customers get fast, compassionate resolutions, every time.
Hire the best AI talent for your business
Looking for a chatty but tactful customer service agent? Or perhaps a wise but personable sales rep with finance experience? Cirrus AI Agents can be tailored using the personas, skills and qualities that best match the role you’re filling.
Human-like conversations
AI Agents fully understand intent, context and sentiment, so customer interactions feel real.
Business smarts
Pre-trained in your business’ specific support knowledge, industry know how and systems, AI Agents resolve queries just like you would.
Multilingual
Cirrus’ AI Agents speak the language of all your customers, with fluency in over 100 of them.
Always available
AI Agents never sleep, so your customers get the support they need, no matter the time of day (or night!).
Learning on the job
Improvements are made after every customer interaction, with AI Agents continually learning new knowledge and skills.
Over the phone
Connect your AI Agents to your current system and watch them deliver human-like phone conversations at scale.
Online chat
AI Agents speak to your customers across all your digital channels, building consistent conversations.
The voice of your business
There’s no beep-booping over here. Cirrus AI Agents speak with human-like voices that sound as warm, empathetic and knowledgeable as the rest of your workforce.
Speedy set-up
Cirrus AI Agents are delivered fully trained on your use cases and business needs, so you can have them up-and-running in a matter of weeks.
Put your AI Agents to good use:
- Call qualification, holding and routing
- Call summary creation
- Invoice distribution
- Appointment booking
- Booking updates and checks
- Customer identification
- Account balance checks
- Coverage upgrades
- Claim status checks
Agent Copilot: making your teams’ lives easier:
Support staff
Our Copilots are specialised AI Agents trained to back-up your contact centre agents with real-time assistance. So, they have everything they need to deliver the best customer experiences.
Intelligent routing
Reduce queue and resolution times by directing customer queries to the best-suited agents.
Invisible handovers
Prepare your AI Agents with key details about your customers and their requests on set-up, so they can take over without any hiccoughs.
Help in the moment
With tools like Identity and Sentiment Assist, Knowledge, Wrap-up and Language Assist, Copilot gives your team real-time support so they can resolve more queries, faster.
Be proactive
Being reactive only slows you down. From outbound calling to contract renewal and post-sales engagement, our proactive AI Agents tap into your data to bring the solutions to your customers.
Built for your business:
- Secure and compliant: complies with key regulatory frameworks, like GDPR, SOC2 and HIPAA
- Scales with you: built to handle thousands of conversations, even during peaks
- Plug and play: works with all your current contact centre systems
Ready to onboard your AI Agents?
Go above-and-beyond for your customers, all without adding to your workforce. Sounds good, right?
