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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

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Cirrus announces Cirrus Link Pay+ the simple and secure way to process card payments across all channels
Cirrus announces Cirrus Link Pay+ the simple and secure way to process card payments across all channels News
10 October 2019

Cirrus announces Cirrus Link Pay+ the simple and secure way to process card payments across all channels

Market leading solution enables omni-channel PCI DSS Level 1 secure payments delivering peace of mind,…
Eleanor Morden
Cirrus are finalists in the Comms National Awards 2019
Cirrus are finalists in the UK CCF Awards 2019 News
26 September 2019

Cirrus are finalists in the UK CCF Awards 2019

Cirrus are delighted to have been nominated as finalists for two categories in the UK…
Eleanor Morden
Cirrus are finalists in the Comms National Awards 2019
Cirrus are finalists in the Comms National Awards 2019 News
4 September 2019

Cirrus are finalists in the Comms National Awards 2019

Cirrus are delighted to have been nominated as finalists for Six categories in the Comms…
Eleanor Morden
Excuse me, do you speak English?
Excuse me, do you speak English? Blog
26 March 2019

Excuse me, do you speak English?

Having spent fifteen years in international roles launching tech products of various kinds (mainly those…
Eleanor Morden
Measuring ROI for your conversational AI
Measuring ROI for your conversational AI Blog
29 November 2018

Measuring ROI for your conversational AI

Artificial Intelligence is the buzzword of the contact centre industry, and it’s not going anywhere!…
Eleanor Morden
Banishing poor customer experience - getting omni right!
Banishing poor customer experience – getting omni right! Blog
29 November 2018

Banishing poor customer experience – getting omni right!

 We have all had our fair share of bad call-centre experiences. There’s an expectation and…
Eleanor Morden
Winning with AI - a glimpse into the retail banking industry
Winning with AI – a glimpse into the retail banking industry Blog
10 September 2018

Winning with AI – a glimpse into the retail banking industry

Bank branches have seen a modest decline over the past few years, thanks to the…
Eleanor Morden
The case for SMS as a channel in your contact centre
The case for SMS as a channel in your contact centre Blog
31 August 2018

The case for SMS as a channel in your contact centre

We spend ‘hours’ on our smartphones texting every day, so why aren’t contact centres leveraging…
Eleanor Morden
Demystifying the difference between a chatbot and artificial intelligence (AI) in the contact centre?
Demystifying the difference between a chatbot and artificial intelligence (AI) in the contact centre? Blog
8 August 2018

Demystifying the difference between a chatbot and artificial intelligence (AI) in the contact centre?

Artificial Intelligence (AI) plays an instrumental role in the evolution of customer service and the…
Eleanor Morden
Cirrus achieves g-cloud 10 supplier status News
27 July 2018

Cirrus achieves g-cloud 10 supplier status

Cirrus, an award-winning provider of omni-channel cloud Contact Centre Solutions (CCaaS) and IPT telephony, achieves…
Eleanor Morden
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Recent Posts

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  • Why AI Readiness Is the Biggest CX Challenge of 2026

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0333 103 3333
Email: sales@cirrusconnects.com

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Cirrus
The Coach House
17 West Street
Epsom, Surrey, KT18 7RL
Tel: 0333 103 3333
Email: support@cirrusconnects.com

© Copyright Cirrus

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  • Products
    • AI FOR:
      • Agents
      • Customers
      • Managers
      • Business leaders
    • ALL IN ONE CONTACT CENTRE
      • Cirrus Contact Centre
      • Omni-channel
      • Cirrus Copilot
      • Cirrus Workforce Optimisation
      • Outbound engagement
    • more…
      • Microsoft Teams integration
      • Reporting
      • Integrations
      • Secure payments
      • Accessibility
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE CXone Mpower
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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