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Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

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Refinancing
Cirrus Demonstrates Business Strength with Noteworthy Refinancing Backed by Natwest News
4 September 2023

Cirrus Demonstrates Business Strength with Noteworthy Refinancing Backed by Natwest

Cirrus, the UK’s leading AI-Contact-Centre-as-a-Service software and solutions provider, has secured significant debt refinancing with…
Eleanor Morden
Changing Contact Centre Providers
Why Change is Good – Changing Contact Centre Providers Could Be Key to Improved CX Blog
28 August 2023

Why Change is Good – Changing Contact Centre Providers Could Be Key to Improved CX

Why Change is Good - Changing Contact Centre Providers Could Be Key to Improved CX…
Eleanor Morden
Unlocking the ROI of CX: 2023 Guide Blog
18 August 2023

Unlocking the ROI of CX: 2023 Guide

Unlocking the ROI of CX: 2023 Guide Return on investment (ROI) is a key metric…
Eleanor Morden
Reskilling Contact Centre Agents Ready For Generative AI Article
18 August 2023

Reskilling Contact Centre Agents Ready For Generative AI

This article was featured on HR News. Reskilling Contact Centre Agents Ready For Generative AI…
Eleanor Morden
Five-Nines Reliability in Contact Centres
Achieving Five-Nines Reliability in Contact Centres: Empowering Seamless Customer Interactions Blog
14 August 2023

Achieving Five-Nines Reliability in Contact Centres: Empowering Seamless Customer Interactions

How Contact Centres Can Make Themselves Data Compliant in the Face of AI In customer-centric…
Eleanor Morden
How Contact Centres Can Make Themselves Data Compliant in the Face of AI Article
10 August 2023

How Contact Centres Can Make Themselves Data Compliant in the Face of AI

This article was posted on European Business Review. How Contact Centres Can Make Themselves Data…
Eleanor Morden
How AI will shape the future of travel contact centres Article
8 August 2023

How AI will shape the future of travel contact centres

This article was posted on Travolution How AI will shape the future of travel contact…
Eleanor Morden
A Guide to Agent Assist in Contact Centres Blog
8 August 2023

A Guide to Agent Assist in Contact Centres

Positive customer experiences are the cornerstone of a successful business. A significant reason many companies…
Eleanor Morden
How email went from zero to hero for customer service Blog
7 August 2023

How email went from zero to hero for customer service

Email has become an indispensable communication channel for businesses and customers alike. But it wasn't…
Eleanor Morden
Omni-channel Challenges Facing the Retail Industry Blog
31 July 2023

Omni-channel Challenges Facing the Retail Industry

This is a time of unprecedented changes in retail, where shopping experiences now encompass so…
Eleanor Morden
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Recent Posts

  • Cirrus Awarded NiCE Platinum Partner Status
  • Right skills, wrong people – when call routing makes stupid decisions
  • Real-time assist that feels like backup, not Big Brother
  • The power of post call summaries
  • Leading through AI: what good management looks like when people and tech work together

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Cirrus
The Coach House
17 West Street
Epsom, Surrey
KT18 7RL
Tel: 0333 103 3333
Email: sales@cirrusconnects.com

Social: Xlinkedin

Privacy Policy

Postal address
Cirrus
The Coach House
17 West Street
Epsom, Surrey, KT18 7RL
Tel: 0333 103 3333
Email: support@cirrusconnects.com

© Copyright Cirrus

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  • Products
    • AI FOR:
      • Agents
      • Customers
      • Managers
      • Business leaders
    • ALL IN ONE CONTACT CENTRE
      • Cirrus Contact Centre
      • Omni-channel
      • Cirrus Copilot
      • Cirrus Workforce Optimisation
      • Outbound engagement
    • more…
      • Microsoft Teams integration
      • Reporting
      • Integrations
      • Secure payments
      • Accessibility
  • Solutions
    • BY INDUSTRY
      • Government and Healthcare
      • Retail
      • Finance and Insurance
      • Housing
      • Not For Profit
      • Higher Education
      • Business process outsourcers (BPO)
    • BY CHALLENGE
      • AI transformation
      • Operational efficiencies
      • Agent Experience
      • Customer experience
      • Contact centre reliability
      • Cloud migration
      • Unexpected spikes
      • Vulnerable customers
      • Complex issue resolution
  • Services
    • Business Consulting
    • Success
    • Professional Services
    • Contact Centre Training
    • Support
  • Partners
    • Our Partners
    • NiCE CXone Mpower
    • Become a Partner
  • Resources
    • Resource Library
    • Events
    • What our customers say
    • Blog
    • Glossary of Terms
  • Company
    • About us
    • Cirrus in the News
    • Why join Cirrus?
    • Awards
    • Environmental Social and Governance (ESG)
    • Contact Centre Heroes
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