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Cirrus in the news

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Fancy some light reading? Check out our thoughts and opinions in leading news and press articles.

Press articles

News

31 May 2023

Cirrus awarded Finalist for Contact Centre Experience at the UK National Innovation Awards 2023

Cirrus, a leading provider of cloud contact centre solutions, has been awarded finalist for Contact…

Eleanor Morden

News

2 May 2023

Cirrus expands partnership with conversation intelligence firm to enhance CX delivery

Market leader, CallMiner, uncovers deep customer insights to improve operational efficiency and deliver better experiences…

Eleanor Morden

Contact centre leader Cirrus granted Royal Warrant

News

5 May 2022

Contact centre leader Cirrus granted Royal Warrant

Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a…

Eleanor Morden

News

28 February 2022

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve…

Eleanor Morden

News articles

Article

23 April 2024

The Conversational AI Blueprint: A Cautious Approach to Contact Centre Bots

This article was first published on CX Today on 18th April 2024. Standfirst: Unpack a…

Eleanor Morden

Article

19 April 2024

EX & CX – The Key to The Future of Citizen Experience

Citizens' experience with public services greatly influences their views of the government's efficiency and trustworthiness.…

Eleanor Morden

Article

1 March 2024

How technology and talent can deliver intelligent CX in 2024

This article was first published on EngageCustomer on 15 February 2024. Wouldn’t it be nice…

Eleanor Morden

Article

6 February 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

This article was first published on CX Today in February 2024. A livelihood-stealing maniacal robot…

Eleanor Morden

Read all about it

Press articles

Cirrus awarded Finalist for Contact Centre Experience at the UK National Innovation Awards 2023

Cirrus expands partnership with conversation intelligence firm to enhance CX delivery

Contact centre leader Cirrus granted Royal Warrant

Cirrus appoints Steve Miller as its first Head of Customer Success

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News articles

The Conversational AI Blueprint: A Cautious Approach to Contact Centre Bots

EX & CX – The Key to The Future of Citizen Experience

How technology and talent can deliver intelligent CX in 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

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