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Cirrus in the news

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Fancy some light reading? Check out our thoughts and opinions in leading news and press articles.

Press articles

News

24 July 2024

Cirrus Wins Prestigious Contact Centre Vendor Award at Comms Business Awards 2024

London, UK – July 23, 2024 – Cirrus, a leading provider in the contact centre…

Eleanor Morden

Blog News

30 May 2024

5 AI Trends Transforming the Future of Retail

This article was first published on 30 May 2024: 5 AI Trends Transforming the Future…

Eleanor Morden

News

20 May 2024

Cirrus Announces Sponsorship of the South West Contact Centre Forum Awards 2024

– Cirrus, a leading contact centre solutions innovator, is proud to announce its sponsorship of…

Eleanor Morden

News

13 February 2024

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

FOR IMMEDIATE RELEASE - 8 February 2024 Cirrus Partners with Redcentric to Deliver Advanced Contact…

Eleanor Morden

News articles

Article

4 September 2024

77% of Contact Centres Still Rely on Voice as Primary Channel: Is It Time for a Change?

This article was first published on the Contact Centre Forum on 4 September. A recent…

Eleanor Morden

Article

2 September 2024

Is it time to move on? The growing mismatch between retailers and their contact centre providers

This article was first published on Retail Sector on 2 September 2024. Customer experience (CX)…

Eleanor Morden

Article

2 August 2024

AI Will Increase The Need For Human Contact Centre Agents

This interview was first published on Call and Contact Centre Expo on 2 August. Whilst…

Eleanor Morden

Article

9 July 2024

CX trends set to transform the insurance industry in 2024 and 2025

This article was first published on Marketing Tech News on 4th July. In the past,…

Eleanor Morden

Read all about it

Press articles

Cirrus Wins Prestigious Contact Centre Vendor Award at Comms Business Awards 2024

5 AI Trends Transforming the Future of Retail

Cirrus Announces Sponsorship of the South West Contact Centre Forum Awards 2024

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

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News articles

77% of Contact Centres Still Rely on Voice as Primary Channel: Is It Time for a Change?

Is it time to move on? The growing mismatch between retailers and their contact centre providers

AI Will Increase The Need For Human Contact Centre Agents

CX trends set to transform the insurance industry in 2024 and 2025

Recent Posts

Archives

Categories