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By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom
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Teams has won the UCaaS battle – but where does this leave contact centres?
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Beyond voice – the future of customer services
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When it comes to customer engagement: social housing providers don’t know how lucky they are
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Knowing the unknown – using familiarity to improve customer service
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What is native integration in MS teams and why is it important?
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Every UC needs a CC – teams is no exception
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Why first contact resolution is ludicrous in isolation
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Why UC and CC integration is pivotal for contact centres
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Whisper it quietly: customers don’t care about omnichannel
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Tired of covid? – Why the pandemic isn’t an excuse any more
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Recent Posts
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Cirrus and Nebula launch joint technical alliance for CCaaS & UCaaS
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