Why join Cirrus

We take culture seriously

…but not ourselves

View vacancies

Who we are

We’re Cirrus, a contact centre company who realised that everybody hated contact centres. Yes, even us!

The industry has had a bad rap over the years, and we wanted to fix that. Because we believe that customer service should feel like well… actual service, the kind that people remember for the right reasons. We help businesses do just that, using great tech and even better people.

Why join us

Because we do things differently, and we do things well.

We’re constantly asking questions like “how can we make this better?” and we’re focused on building an environment where people feel supported, challenged and appreciated.

What you get (besides a great team!):

Real flexibility

Whether remote, hybrid, part-time or job shares, we make it work, so you can too.

A day off to give back

Everyone receives one fully paid day each year to volunteer for a cause that matters to them.

Support to grow

Through training, mentoring and shadowing, we’ll help you shape the career you want.

A voice that’s heard

We listen, we adapt, and we want your ideas!

What our people say

“We look for a certain X-factor in people. Work takes up a large part of our lives, so our focus on culture creates an environment where our people get the most enjoyment, challenge and reward from being with us.”

Jason RoosCEO

“During my time with Cirrus, I have been offered countless opportunities which have allowed me to not only progress my career but has also allowed me to inherit skills that I wouldn’t otherwise have possessed. I joined Cirrus as an Apprentice 1st Line Support Analyst and I am now working in as Revenue Operations Enablement. Cirrus is a fantastic team where hard work doesn’t go unnoticed!”

Ben KempRevenue Operations Enablement

“I’d not been with Cirrus long before I found out I was pregnant, the support I received during my pregnancy, maternity leave and return to work was amazing. Working for Cirrus allowed me to work from home and be flexible with my working hours, meaning I wasn’t losing precious time with my son but also still enabling me to have a career. During my time away, the company had grown and when I returned an opportunity that would enable my personal development became available and with training, support, and a lot of hard work I was promoted to Compliance Manager from my project delivery role. Cirrus really are a great, supportive company to work for.”

Leah WalkerHead of Audit, Risk and Compliance

“The way we work is incredibly collaborative. Everyone in the team feeds in to our processes and managers genuinely take on board recommendations from staff!”

Will TonnaHead of Bid and Content

Culture that counts

We believe that you do your best work when you feel like you belong. That’s why we actively invest in inclusion, wellness, and work-life balance as daily practices.

  • We’re proudly 40% female, 60% male, beating industry averages
  • We’ve spoken at the Women in Business Expo
  • We support mental health, burnout prevention, and just being human at work

Giving back feels good

From animal shelters to community gardens, our team uses their volunteer day to do good. We’ve raised money for Macmillan, sent aid to Ukraine, and donated time to the causes we care about.

Your growth is our growth

We don’t expect you to be the finished article – in fact, we love people who are still figuring things out! We offer internal progression, access to a learning platform, and regular training, so you can develop your skills at your own pace.

Be more… you

We’re not here to change you, we’re here to support you. We want all of you – your background, your quirks, your bold ideas, to show up and thrive. Because the more diverse our team, the stronger we become.

Sound like your kind of place?

Have a look through our open roles and see if there’s a fit. Or just say hi, we love a speculative hello!

View current vacanciesContact the team