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Fancy some light reading? Check out our thoughts and opinions in leading news and press articles.

Press articles

News

11 January 2021

Cirrus, the award-winning provider of omnichannel cloud contact centre solutions, has today announced a multi-million…

Eleanor Morden

Article

26 October 2023

Published on Contact Centre Monthly It’s no secret that running a public sector contact centre…

Eleanor Morden

Article

29 September 2023

This article was featured on World Financial Review. With technological advances accelerating incredibly rapidly, artificial…

Eleanor Morden

Article

18 August 2023

This article was featured on HR News. Reskilling Contact Centre Agents Ready For Generative AI…

Eleanor Morden

Article

10 August 2023

This article was posted on European Business Review. How Contact Centres Can Make Themselves Data…

Eleanor Morden