February 2026

News

25 February 2026

London, January 27, 2026 – Cirrus has been awarded Platinum Partner status by NiCE, the…

Joseph Murfin

Blog

18 February 2026

Simon runs a contact centre. Right now, one of his customers has been on hold…

Joseph Murfin

Blog

18 February 2026

Self-belief is the first secret of success. Spend time on any contact centre floor and…

Joseph Murfin

Blog

6 February 2026

Every contact centre has a moment no one talks about in training. The customer finally…

Joseph Murfin

Blog

6 February 2026

Does this sound familiar? Someone, somewhere in the business is banging on about AI with…

Joseph Murfin

Blog

6 February 2026

AI done wrong is a bit like the Leaning Tower of Pisa. The design was…

Joseph Murfin