NiCE CXone Mpower
The nicest way to have the best customer service.
Everyone hates contact centres.
But with Cirrus + NiCE, it’s a different story.
NiCE CXone Mpower
World-class contact centres are no longer just for the world’s biggest brands. We’ve teamed up with leading contact centre technology company NiCE to combine our tailored support with their ultra-powerful tech, all in one package.
So you can now have an enterprise-grade, AI-enabled contact centre platform, without the heartburn-grade cost or complexity that big systems usually bring.
“Redefining possible" takes vision, dedication, and speed. Since joining NICE, [Cirrus] has gone all in on CXone, building a dedicated practice for the SMB to mid-size market...They have shown how focus and strong relationships drive real growth. That’s why our Game Changer Partner of the Year goes to Cirrus! ”
Whether you’re an SME or a mid-market company, you’ll get:
Results first, always
Access to the same cloud-based system used by NICE’s household brand clients but built around your business and your goals.
15+ years of CX experience
The personal level of service and expertise we’ve been honing for 15+ years, supported by people who have pretty much seen it all (when it comes to contact centres anyway!).
Enterprise power, mid-market simplicity
Cost-effective CCaaS capabilities – because they include everything you need; without all the bits you don’t need.
Built for long term success
Plus, support that doesn’t leave you in the lurch. From real-time insights on customer behaviour and agent performance to a Success Management programme.
“The partnership between Cirrus and Financial Wellness Group is working well. Cirrus is fully embedded and immersed in our business on a daily basis. Their approach to digital transformation isn't just about adding channels—it’s about fully understanding our business, what we’re trying to achieve, and helping us get there. The team has influence over more processes in our business than our own internal teams, which shows they’re not just working on the technology side—they’re helping design how it should work across the operational piece. The commercial team don’t just try to sell more licences or uplift billing. They’re genuinely focused on making a difference and adding value wherever they can.”
Our accreditations
What’s not to love?
Enterprise-grade performance, without the enterprise-grade pain.
