Outbound engagement
You must be psychic…I was just about to message you.
Outbound engagement that exceeds customer expectations.
Outbound engagement
Outbound engagement that exceeds customer expectations.
Imagine, something’s been on your to-do list forever, then you get a call and it’s…sorted.
Cirrus’ outbound engagement helps you connect with customers at the right time and using the right channel, whether it’s to confirm an appointment, send an important update, or finalise a sale. It’s about instigating conversations that feel perfectly timed and personal, all without overloading your agent.
AI pinpoints the best time, channel and message for every customer, leading to less ignoring, and more conversations.
Let AI handle the repetitive outreach like routine reminders, updates, and notifications so your team is freed up to tackle the higher-value conversations.
Send reminders, updates and solutions before customers even get in touch. That means less inbound queries for agents, and better service for your customers.
Increase sales, renewals and donations by reaching out to people when they’re at their most receptive.Omni-channel campaigns mean you can manage calls, messages, emails, and social outreach all in one place.
Every interaction is run through simple opt-in/opt-out controls and built-in consent, so you know you’re always being compliant.
Live reports show how your campaigns are performing, connections rates and outcomes allowing you to make adjustments instantly (if needed) and show real-time value to the business.
Whether you’re after increased sales, improved collections, or just want to keep your customers in the loop, our outbound engagement helps you initiate the right conversations, at the right time.