Cloud migration
Like packing for a holiday,
but with fewer flip flops and more firewalls.
Cloud migration
but with fewer flip flops and more firewalls.
Moving your contact centre to the cloud isn’t something you just ‘have a go at’; not when you’re juggling data, compliance and customer expectations! And let’s be honest, one wrong move and it’s the agents that hear about it first.
That’s why we take our cloud migration process very seriously, even if we’ve done it so many times we could (emphasis on the ‘could’) do it with our eyes closed.
Cirrus gives you a clear step-by-step plan that fits around your systems, avoids downtime and gets things working right away.
Handle seasonal peaks or surprise troughs without adjusting your infrastructure.
Whether remote, hybrid or on-site, your full contact centre capabilities remain up and running wherever your team is.
Stop paying for expensive packages filled with mind-boggling features that no one needs. Cirrus’ pay-as-you-go options mean you only pay for what you need (go figure).
Servers can fail, and the power might go out, but the cloud keeps your systems backed up so you can recover fast and keep your critical services running when things do go wrong.
No more waiting on upgrades, your features, security, and fixes all update automatically.
““Cirrus and Gamma have been the perfect partners for our transition to the cloud. When we needed to move our contact centre operations from our City Hall office, they mobilised quickly to ensure a seamless transition, without impacting the essential services we provide to the community. Cirrus’ Contact Centre for Microsoft Teams solution has been a effective solution for our contact centre agents. The application was so intuitive they were proficient in no time. And, crucially, the solution has enabled us to embrace hybrid working, allowing our staff to work from home or the office. It even accommodates for visually impaired users and meets our accessibility needs.” Michelle Hones, Senior Business Analyst at Greater London Authority”
We’ll help you get there securely, and without breaking what’s already working.