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AI for business leaders

I don’t need more numbers

…I just need to know what on earth is going on.

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Stop getting overwhelmed by data

Make the numbers make sense

Cirrus uses AI to strip out the noise and focus on what matters, such as real-time trends, risks and opportunities.

Real-time intelligence

Waiting for lengthy reports… who’s got time for that? Cirrus gives you a live feed of what’s happening in your contact centres, right now.

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AI that makes your job easier:

Peek into the future

Predictive analytics models what happens if demand spikes, hours drop or teams change, so you don’t overstaff or overspend. Simply put, it shows you what might be around the corner, so you can plan your next move (without the panic).

Keep in the know

Clear dashboards update in real-time and give you an overview of what’s happening right now, without needing a degree in data. This may include flagging unexpected spikes or slowdowns, so you can get on the case and act swiftly (consequently avoiding being sent to the naughty step).

Automate the hard stuff

Let AI do the data crunching. You get the insight, minus the manual labour.

Custom views for custom goals

Set dashboards to track the KPIs that really matter to your business.

Scalable and flexible AI

Cirrus flexes as you grow. So, as you grow in agent size or your number of sites start to expand, your data still does what you need it to do.

Helping you speak ‘data’

You’ll get a birds-eye view of how your AI tools are performing, so you can keep an eye on your return on investment while working out what your next strategic move should be.

See what’s working (and what’s not!)

Cirrus puts all your performance data in one place, so in one quick look you can see what’s going well, and what may need a little more TLC.

Get your numbers in order.

We pull all your data, from every source, into one place, so no more searching for numbers or wondering why nothing seems to add up.

Ready to build a strategy that’s backed up by insight?

Book a consultation